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Frequently Asked Questions

Home > Resources > Frequently Asked Questions

What is a Security DVR?
DVR stands for Digital Video Recorder. A Security DVR is capable of taking the video from digital or analog cameras and recording it into a digital format on a hard drive. It can record high quality video, maintenance free, for weeks or even months. An ideal replacement for time lapse VCRs.

What is a video capture card?
A video capture card or DVR card is a graphic card inside the Security DVR system which captures the signal from the cameras and stores the video on the hard drive.

How many hours of video can the Security DVR store?
The length of archive depends on number of cameras, frames per second (FPS) and amount of available hard disk space. Our preconfigured systems usually provide several weeks of archive on motion detect mode.

How does motion detection work? Through the camera or software?
Motion detection works through the software in the DVR system by recording video when pixels in the image change. Most Security DVRs offer a sensitivity scale so the user can set the sensitivity of the motion detection.

Can I view live and recorded video locally?
Yes.

Can I view live and recorded video remotely?
Yes, most of our Security DVR systems are Internet enabled. You can view live and recorded video from anywhere through the Internet.

What kind of broadband do I need? How much bandwidth?
Basic DSL or cable will suffice in most cases.

Can several users view one site at once?
Most Internet-enabled Security DVR systems allow multiple users to view the same site simultaneously. However, as more people look at the same cameras/DVR at the same time, the bandwidth will be shared between them.

Can I record audio?
Yes, if the Security DVR system comes with an audio option you can record audio. Most analog cameras do not come with built in audio, so you will probably need a separate audio kit.

Can I listen to live and recorded audio remotely?
Yes, some of our Security DVR systems have that option. With an optional audio module, you can listen to live and recorded audio from anywhere through the Internet.

How many cameras do I need?
This will depend on the size and layout of the area you wish to survey. On average, we recommend one camera per 1000 Sq. Ft.

Can I zoom in with a camera?
Yes, but you need a special camera called a Pan-Tilt-Zoom or PTZ camera. Browse our selection of PTZ cameras and find the one that is right for you.

What type of Operating System (OS) does the Security DVR use?
Most PC-based Security DVR Systems use Windows 7 Professional, and Standalone Security DVRs are Linux based.

What happens if there is power outage?
Most Security DVRs will come back on as soon as power is restored. However, we suggest an uninterruptable power supply (UPS) which provides a short period of backup power and also serves as a surge protection device.

Can I use my cash register with your POS interface?
Our GeoVision and AverMedia systems work with most PC-based and electronic cash registers. Contact us with the make and model of your register, and we can tell you if your system is compatible. View our GeoVision POS Data Catpure configuration video tutorials.

Can the Security DVR report an alarm?
Yes, some Security DVRs have that option.

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Security Depot is the largest provider of CCTV security camera systems offerring:

Our Solutions Pay for Themselves!
Our security cameras pay for themselves, as they prevent the loss of your valuable goods and products. They reduce the risk of burglary, so your business can rightfully hold on to the things you've worked hard for.

No New Equipment to Buy!
You won't have to worry about the hassle of costly on-going systems updates. Once your security system is installed, you're fully protected.

Access The Cameras From Anywhere!
Using cutting edge technology, you'll be able see what your surveillance cameras see, 24 hours a day, via your Internet or smartphone. Keeping a watchful eye where it is needed most, has never been easier.

With all of the benefits that Hawkeye Security Depot offers, you'll be sure to leave other surveillance camera companies with no more than a passing glance.

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Roswell, Georgia 30076
(770) 650-2669 Phone
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